1. Scope and Information Flows
The Site represents an open business-to-business and business-to-consumer e-environment(in future) which functions based on information flows between Smart Access and Buyer. As such, Users are advised that their use of the Site will be tracked and evaluated to assure that there is no misuse of the Site, and to attempt to provide them, where appropriate, with guidance on the most appropriate business opportunities.
Users book, deliver and monitor services on the Site either directly or on co-branded websites (co-branded by Smart Access and the owner of a referring website from which the user is linking) representing specific user groups. The Site hosts multiple groups that wish to use advantages of an open business-to-business and business-to-consumer e-environment.
Maximizing the number of users creates a more varied and valuable experience for potential end-consumers of our products and creates a larger audience for collaboration partners. It also provides a highly effective environment for users to collaborate in activities such as supply chain collaboration and sales products development, deployment, management, maintenance and customization. Information on the Site use and transactions will be maintained by Smart Access and, may be made available to cooperation partners.
2. Types of Data Collection
The Site collects data from Users in four main ways:
* Registration screens and online forms
* In the process of online purchases (transaction records), sales inquiries, and other collaborative activities
* In e-mails sent to Smart Access from users
* Through automated means such as communications protocols and cookies.
The Site receives data from you as part of the standard communication connection itself - the standard electronic greeting between your computer, the network and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time, our server will also query your computer to see if there are any "cookies" which we have set previously to facilitate the login or other site navigation procedures. In the future, certain login information provided to the referring websites may also be provided to the Site in order to streamline use of the Site and avoid duplicate entry of login information.
Cookies provide a convenience for Users by creating a more streamlined login process, keeping track of transactions, and preserving order information between sessions. You can set your browser to alert you when a cookie is being used, the duration of the cookie, and to inform you of where your information is being returned. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browser without affecting their ability to access the Site, except in some cases where cookies are used as an essential security feature to transaction completion. However, disabling cookies will limit your use of many convenience features offered by the Site.
To learn more about cookies and browser functionality relating to cookies please search for "cookies" in the help function of your browser.
3. How We Use Information
The Site is an open, global, business-to-business and business-to-consumer e-environment that may require users to provide both company and individual user information during the registration process. Additional site use information may be gathered as users navigate the Site and perform transactions. This information is gathered for the following main purposes:
· To establish identity of the company and user. Business contact information such as name, address and e-mail is collected at the company and user level during the registration process.
· To effect posting of opportunities or related communications. Transactional information such as transaction type, transaction amount, payment, shipping and billing information of the users associated with transactions is collected and stored. As part of our efforts to provide users with the ability to establish business relationships with each other, some aspects of this information may also be used for evaluative purposes.
· To provide future service and support. Contact information as well as customer and support services requested by users is collected. This information is used to provide users with product, updates and patches, consulting and administration services as well as notices of changes in usage and other policies.
· To better tailor marketing to user needs. Information on the Site use is analyzed to help us create website content and functionality that is relevant and user friendly in order to enhance the overall user experience.
4. Account Access
At any time, a user can edit his or her own personal information and view his or her own transactional activity under the "My Account" tab. Smart Access has the administrative right of access to all user accounts registered on the Site. An administrator’s right of access includes, but is not limited to, the ability to update company information, approve new user accounts, and view or update users’ transactions.
5. Voluntary Registration
Smart Access reserves the right, unless otherwise stated, to use personal information provided in the registration process for marketing purposes including, but not restricted to, programs that generate awareness and educate and update users on new features, functionality, and news. The format and frequency of these marketing messages will not be restricted unless specifically requested by the applicable user.
Smart Access is sensitive to the needs of its users. We are currently developing technology solutions, methodologies and marketing policies to allow users to determine their preferences and control their interactions with Smart Access. The initial steps have already been deployed, allowing users to develop and maintain an initial profile. Over time, we expect to allow users to configure their relationships and interactions with us by controlling and maintaining detailed preferences.
Smart Access permits a limited amount of sponsorships and advertisements on its websites. No personally identifiable information is passed back to the advertisers as part of this process, but aggregate profile information, such as user community, if provided, may be used in the selection of advertising to make sure that it has relevance to the user.
Please note that there are links on smartacess.ca to external websites. These external websites and their privacy practices are beyond the control of Smart Access and you should therefore review their privacy policies before providing any personal information.
Smart Access is concerned with the security of user data it has collected, and has put in place measures to prevent unauthorized access to that information. These measures include both policies relating to access to information and technological elements such as firewalls.
Smart Access is sensitive to the privacy issues of its users, and recognizes the need to update this policy as new features and business services are offered on smartaccess.ca.